Frequently Asked Questions

 Settings

Can I own more than one organization?

Yes, you can be the owner of as many organizations as you want.

How can I create an additional organization?

After signing in using your work email, you can go to Manage my Organizations by clicking the arrow next to the current organization name. Then, you click on Create an Organization, you add the name of the organization, and if you wish, you can modify the url slug, which will be used to identify the new organization.

How can I create a workspace within an organization?

As the manager of the organization, you can go to the Admin Settings, Workspaces tab, click on the Add new button, fill in the name of the workspace, start entering a city to get suggestions to choose from, select the working days and choose whether you want to make it a virtual workspace, or a physical one and define its minimum and maximum capacity.

How can I add team members to an organization?

There are many ways to invite team members to join an organization. First of all, you need to go to the Admin Settings, People tab.

By email invitation: You can enter the person's email and click the invite button, and they will receive an invitation email to join.

Using an Invite link: Teammates can access your organization through an invite link. When you enable this feature, you will be able to copy a link that you can share with whomever you want to invite.

Using their work email: A third option is to allow access to anyone with a work email on the same domain name as yours, as the creator of the organization. You can also add other domains, so that logged in users having emails with this domain, see your organization name when they go to manage organizations and can access it directly or through an access request, depending on your settings. You will be notified by email in either case, when someone joins directly or when they request access.

Can I make other team members managers of the organization?

The organization manager can assign any member of the organization to become the organization manager. To do this, go to the Admin settings, People tab, click the Edit button next to the user's name and, in the user profile, set the role to manager.

Is there a minimum/ maximum number of team members and/or workspaces that I can add to each organization? 

There is no limit to the number of workspaces you create in an organization or the number of team members who can join the organization. However, you must create at least one workspace to use the calendar.

How can I see the list of people inside each workspace?

Organization members are listed on the calendar page, each under the workspace they belong to. Make sure you have the correct filters for the team members selected on the right.

Can I add more moods?

In the MVP, the list of moods cannot be modified. Adding new moods is a feature we have in our backlog.

  Information sharing

Who can see my mood?

Members belonging to the same organization can see each other's moods. But the mood notes are private for the user, no one else can see them.

Who can see my workspace distribution?

Members belonging to the same organization can see all workspaces and the distribution of corresponding teams

Can I explore the profile of other members in my workspace/organization?

Currently there is no profile page for team members. Only the user and the organization manager can edit profile information.

Accessibility

Can I use AION on my smartphone or tablet?

aionteams.com is responsive, you can access it from any desktop, mobile or tablet using a browser.

Do you have APIs?

We have basic APIs that we use inside the website, and the backend structure supports any future API requests that might be needed for third-party integration.

Can I delete my account?

As an organization manager, you can manage access for members of your organization.

As a user, you can remove an organization's membership and completely delete your account.

Statistics & Analytics

Can I compare data overtime? (ex. week N-1 vs. week N)

You can navigate to previous calendar data using the arrows at the top left of the calendar. In addition, you can export data for a specific period. There is currently no other way to compare the data directly from the website.

Can I download data on team members’ distribution periodically? (ex. monthly)

The organization manager can export reports on the distribution of teams for a specific time frame. The reports can be found in the Admin settings - Data tab.

Can I download data on team members’ moods periodically? (ex. monthly)

The organization manager can export reports on moods for a specific time frame. The reports can be found in the Admin settings - Data tab.

Payment

How can I subscribe to AION?

Go to aionteams.com, click on Try it for free in the menu, and create an account using your work email. Emails with public domains, including gmail.com, are not allowed to access the website except through an invitation to an organization.

Is it free to join?

Yes, Aion is free.

How long does the subscription last?

When you sign up for Aion, your account remains valid until you delete it.

Which subscription options are available?

Currently, you can access all of Aion's features for free. There is no subscription.