Psychological Safety at Work & How We Can Help

When psychological safety is present, people are more likely to show up fully, contribute openly, and do their best work. Over the past five years, psychological safety has been central to our work with leaders and teams, helping assess organizational health, improve team dynamics, and strengthen overall performance.

Google's project Aristotle confirmed that psychological safety was the top driver of team effectiveness, leading to 50% higher revenue and twice the impact compared to less safe teams. Research also shows that teams with high psychological safety see a 50% boost in productivity, a 29% increase in innovation behaviors, and a 27% drop in turnover. 

This article outlines what psychological safety-related challenges can sound like and how we, Team Centaur, can support you in addressing them. 

Download our brochure and learn more about psychological safety in action. 

1. We measure psychological safety levels 

We begin every engagement by understanding the current state. As the only certified provider of the Psychological Safety Index (PSI) in the region, and the tool’s exclusive Arabic language partner, we help teams and organizations in the region understand how safe their people truly feel. Developed by The Fearless Organization based on the work of Dr. Amy Edmondson, the PSI is a globally recognized scan comprised of 7 questions. It measures perceptions of psychological safety across four domains: inclusion & diversity, willingness to help, attitude toward risk and failure, and open conversation.

We start by unpacking the results with the team leader, followed by a facilitated discussion with the rest of the team. The scan is not a scorecard, it’s a conversation starter into what’s working, what’s missing, and where to go next to improve the team’s success.

2. We build psychological safety at every level of the organization

We believe psychological safety lives in the everyday moments: how meetings are run, how feedback is given, how ideas are received. That’s why we translate insight into action, tailoring our interventions to the realities of your workplace.

Many of the organizations we support come to us in moments of complexity: when collaboration has become strained, when trust or open communication is lacking across levels, or when teams are hesitant to speak up and challenge the status quo. Some are navigating the aftermath of rapid change or crisis and are looking to rebuild connections. Others simply want to create cultures where people feel safe to learn, grow, and contribute bold ideas. Whatever the context, our work ensures psychological safety becomes a daily practice, not a one-time initiative.

In partnership with Siira, we designed and executed an impactful workshop for Project Managers and Partners. We focused on building self-awareness, managing pressure, improving team dynamics, and navigating client relationships. 

We bring psychological safety to life at every level of your organization:

Team Level: We empower managers to foster high-performing teams

Today’s team leaders are under pressure to deliver results in increasingly competitive environments while navigating growing demands for inclusion and innovation. Many leaders find themselves stuck between balancing performance expectations and team engagement. Low engagement, hesitance to speak up, and siloed collaboration are all signs of a team lacking psychological safety. 

We work with team leaders to embed the conditions for psychological safety into everyday interactions. We provide targeted skills-building workshops and 1-on-1 coaching to build practical capabilities in areas like giving feedback, managing failure, and fostering inclusion.

We equip managers with both the mindset and the tools to build teams that are not just productive, but also innovative, resilient, and engaged.

Organization Level: We create a shared language for psychological safety

Organizations are expected to move fast, scale quickly, deliver consistent results, and retain talent in increasingly complex, cross-functional environments. Even high-performing teams can become fragmented without a shared understanding of psychological safety: communication breaks down, departments operate in silos, and employees hold back their input especially when it matters most.

We work across functions to normalize conversations about psychological safety and establish clarity on what it is and isn’t. Our organization-level support includes Psychological Safety Scan, Internal communications campaigns, and open-enrollment webinars to raise awareness about the impact of psychological safety on performance, creating alignment from top to bottom. 

By building shared understanding of what psychological safety looks like in practice, we help organizations embed it into how they communicate, collaborate, and make decisions every day.

Leadership Level: We embed psychological safety into leadership practice

Executives today are expected to lead through uncertainty, drive innovation, and shape culture, while staying accountable for performance. When leaders struggle to integrate psychological safety into their approach, it can lead to disengagement, reluctance to share differing opinions, and missed opportunities for collaboration, clear indicators that psychological safety needs attention.

We work with executives to make psychological safety a core leadership competency. We deliver executive masterclasses, executive training, and 1-on-1 mentorship to build capabilities in key areas like inclusive decision-making, leading through failure, and cultivating trust at scale, providing C-suite leaders with practical tools, frameworks, and strategies. The outcome is a leadership culture that drives both accountability and trust.

3. We help you scale the impact

Raising awareness is just the first step, we aim to enable meaningful, lasting change. That’s why, beyond delivering tailored interventions, we also train and certify HR and L&D teams to run psychological safety scans and learning journeys internally.

As a result our clients can sustainably scale psychological safety across departments, geographies, and teams.

Ready to build a workplace where people thrive? Contact us or download our brochure to learn more about how psychological safety can transform your team.

If you’re looking to build teams that are more connected, courageous, and collaborative, our Psychological Safety page can help you get started. You can also download our brochure to learn more. 

*Cosmic Centaurs is the only certified provider of the Fearless Organization Scan and the official Arabic language partner for this globally recognized tool in the MENA region.